PROMAL Software – FAQ

WHAT ARE THE COMMONLY ASKED QUESTIONS?


Question: Are there any problems with installing it on MS Vista?

Answer: Yes, but the problems have been resolved. PROMAL HAS KNOWN SETUP ISSUES WITH MS VISTA OPERATING SYSTEM BUT WE HAVE FOUND A SOLUTION. READ THE MANUAL CAREFULLY FOR INSTRUCTIONS TO SETUP PROMAL on MS VISTA COMPUTERS.


Question: When I run/setup PROMAL, I get an error – Use Graphics Server 2.1 or higher. How do I solve this problem?

Answer: Copy gsw.exe and graph.vbx from the PROMAL directory to your Windows/system directory. You may have older file versions of these two files. Be sure to make a backup of the older files of gsw.exe and graph.vbx in a separate directory as you may need these if you have programming languages such as Visual Basic VB 3.0 on your machine.


Question: For the five material properties given by default, the major Poisson’s ratio, the ply thickness, the CTE, and CME are zero, and cannot be changed. Why?

Answer: The reason they show up as zero is because your computer may be set to non-English number format. Changing the setting to English like English Canadian or English UK will solve the problem.